What to Expect on Your First Visit to a Dispensary

What to expect on your first visit to a dispensary

If you’re thinking about visiting a Vancouver dispensary, you should definitely stop by, even if it’s just to browse.

The first thing to know is there isn’t just one reason a person visits a dispensary and there is no wrong way to feel about it.

If you build it, they will come

As you’ve seen, whether you are visiting from afar or live around the corner, there has been an influx of Vancouver dispensaries in the last few years. Since its medical and recreational legalization, they’ve been popping up everywhere. At this point, you’re more likely to find a dispensary than a gas station.

All joking aside, it’s been a wild ride. For the first time, people who illegally consumed cannabis were able to do so legally. And, for the first time, people who never took a second glance at cannabis, because it was illegal, were coming in and purchasing and smoking cannabis. And, everyone loved it! This is still true today.

Who is coming?

As shared above, there is no one “type” of person who is visiting our Vancouver dispensary. You couldn’t pigeonhole our guests if you tried. It’s actually quite wonderful. For maybe the first time, all races, ages (above 21), sexes, and people from significantly different socio and economic status are purchasing cannabis and its complementary accessories.

What’s the interaction like?

While it’s impossible to characterize our diverse clientele, let’s focus in on some of the first-timer personalities we see most commonly.

The Introvert

This is actually one of my favorite customers as this person has probably wanted to visit a Vancouver dispensary, but just hasn’t taken the plunge. This person is usually very quiet and often accompanied by a more experienced dispensary visitor.

This person feels, incorrectly or not, that they  know nothing about cannabis and feel so clueless, embarrassed, and/or ashamed that they don’t even know what to ask about their first visit. The only thing they sometimes know is that they (may) enjoy smoking THC-packed cannabis. And that is totally ok!

Cannabis, like a glass of wine, is too easily dismissed. There is a strain and consumption method that suits each person and it’s finding that perfect combination that is both a challenge and fun experiment.

When interacting with the introvert, we like to jump in and share our knowledge, without overwhelming the customer. This usually starts with some questions. If the focus is on cannabis strains, these are some things we usually ask:

  •      Are you looking for something particular?
  •      Do you prefer loose cannabis or are you looking for a pre-rolled joint?
  •      What kind of effect are you looking for?
  •      What type of high do you want?
  •      Are you looking for something with medicinal qualities?

Based on a person’s answers, we can easily direct him or her to the cannabis strain that best meets the desired effect, whether it’s a sativa, indica, or hybrid.

We want each person to have the desired experience they are looking for, if they have one in mind. Or, we can make excellent recommendations on the few things we do learn.

Often, our introvert first-timers become repeat customers. Yes, they love our product and that’s one of the reasons, but the main reason is our store aesthetics and top-notch customer service.  This person may have entered apprehensively, but often leave pleased, if not giddy.

The Questionnaire

This inquisitive first-time visitor is the one taking the lead to ask questions, and usually not just the basic ones. Regardless of whether they’ve done their research or are actually just nerds like us, our job is to inform.

While their questions are often very specific to what they are looking for, here are some generic favorites:

  • Do you have a sativa-dominant strain that will also help me focus?
  • Do you carry an indica strain that will calm my anxiety without causing me to fall asleep?
  • Which is your favorite strain because I’m looking for a new sativa that’s both fruity and energizing?
  • I read  . . . did you hear about this? What do you think?

This customer usually knows the type of effect they want, but are usually still looking for strain recommendations and we’re more than glad to help!

The I-know-what-I-want

Similar to The Questionnaire, this visitor comes in with a mission. However, this first-timer is even more specific. This person usually asks a question like, “I want OG Kush and which sativa pre-rolls do you have right now?” Likely, this person knew someone who purchased OG Kush and they liked the high. Great! You know what you like, but don’t be afraid to try something new!

The dilemma with The I-know-what-I-want is they know what they want. The great part is they are often genuinely interested in suggestions and really want to learn more. If they are set on OG Kush, that’s what they’ll get. But, we also might recommend a similar strain we have on hand, particularly if it’s in a pre-roll like they asked for.

There is no wrong way to be

When you visit a dispensary for the first time you may feel excited, giddy, anxious, nervous, apprehensive, accomplished, ashamed, embarrassed, empowered, or a number of any other emotions. All ways are the right way to feel. We embrace where you’re at and are glad you came to visit us for your initiation into the legal cannabis world. And we’re happy to meet you where you’re at, wherever that might be.

What to expect

Each Vancouver dispensary experience is personalized so there is no one specific experience you might have, but here is a generic peek into our facility.

When you open the door, you’ll be asked for your ID before you even see anything. This is required by law, as you must be at least 21 years old to visit a dispensary in Washington.

There is no wrong way to imagine a dispensary and each one has its own flare, but we like to think ours is welcoming. One of our friendly bud tenders will greet you as you enter, and you will enter into a room filled will carefully organized glass cases featuring everything from cannabis to pipes, bongs, edibles, and storage devices.

We organize our cannabis strains to the right and the majority of our store features colorful, intricate hand-blown glass, most by local artists.

Our store is professional, but casual. Our products speak for themselves and we’re known for our stellar customer service, ready and willing to assist the novice and veteran consumer alike.

 

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